CRYSTAL PRACTICE MANAGEMENT HOSTING
Keep the Crystal you know. We’ll run it in the cloud.
Whether Crystal runs on your office server today or you want it hosted without the hassle, Think Smart puts it in a secure, HIPAA-compliant cloud, backed by real people who know optometry. Everything included, no hidden charges.
Live US-based support: Mon–Fri, 5am–5pm PT | Infrastructure monitored 24/7
Crystal PM cloud hosting keeps the Crystal Practice Management your team already uses while moving the servers, backups, and security off your plate. Crystal is a capable, customizable platform trusted by independent optometry practices. Whether your Crystal lives on a server in the back office today or you’re looking for a better home for it in the cloud, Think Smart hosts your environment, manages the backups and security, and keeps it running, so your team just logs in and works. From the front desk to the exam lane to home, your practice is wherever you are.
Key benefits
What Crystal PM cloud hosting gives your practice.
No server to buy or maintain
Retire the box in the back office. We host Crystal in a managed cloud and keep it healthy for you.
Your Crystal, configured your way
Crystal is deeply customizable, and we host the templates, fields, and workflows your team built, exactly as they are. Nothing to rebuild.
One environment for your whole practice
We host Crystal alongside the scanners, imaging, printers, and other software your team depends on, so it all runs together.
Why Think Smart
Why practices host Crystal PM with Think Smart
Support that knows eyecare.
When you call, you reach real people who understand how an optometry practice actually runs, not a generic cloud help desk.
Keep what you own.
Already running Crystal? Keep it. We host the Crystal you use; you don’t have to re-architect your practice around a different setup.
One team, from migration to every call after.
The team that moves your Crystal into the cloud is the team that runs it and picks up when you call. No handoffs, no scripts.
What stays the same
Moving to the cloud doesn’t mean starting over.
Your practice keeps running the way it does today. Same software, same records, same devices, now hosted, backed up, and reachable anywhere.
- The Crystal PM you already use, same version, same workflows.
- Your customizations and the way your team works day to day.
- Your patient records and history, migrated with you.
- Your scanners, printers, and imaging devices, kept connected.
- The other software your practice depends on, in one environment.
Setup & migration
Switching is faster and calmer than you think.
Moving Crystal PM to the cloud is the part most practices dread. It is the part we have done more than anyone, and we have made it painless.
Up and running in days
Setup and migration take just a few days, not weeks. We do the heavy lifting so your team barely feels the switch.
Zero-disruption cutover
Keep working on your current server as usual. We migrate Crystal PM overnight, and the next morning your team logs into the new cloud server. No downtime during patient hours.
Emergency setup in 24 hours
Server just died? If your practice is in a bind, we can stand up your Crystal PM cloud within 24 hours and get you back to seeing patients.
Security & support
Protected data. Real people when you need them.
Your Crystal PM environment is built around healthcare privacy and backed by a team that knows optometry. Not a ticket wall, not a phone tree.
HIPAA-compliant hosting
Your practice and patient data lives in a secure, managed environment built around healthcare privacy, not bolted on afterward.
Nightly managed backups
Your data is backed up every night and kept safe, so a bad day never becomes a lost day.
Infrastructure monitored 24/7
The environment your practice runs on is watched around the clock, with security operations keeping an eye on threats.
Real US-based support
Live support Mon–Fri, 5am–5pm PT from real people who understand how an optometry practice runs, not a ticket wall or a phone tree.
Questions
Crystal PM cloud hosting: frequently asked questions.
How does migrating Crystal PM to the cloud work?
We set up your secure cloud environment, move your Crystal system into it, and coordinate with your team and vendors so nothing disrupts patient care. When your staff logs in, Crystal looks and works the way it always has.
Will we have downtime during the migration?
We plan the move around your schedule to keep disruption to a minimum, typically cutting over outside clinic hours so your team starts the next day already in the cloud.
Do I need to switch to a different version of Crystal?
No. We host the Crystal PM you already use, including your customizations.
Who owns our practice and patient data?
You do. Your data is always your practice’s data. We host and protect it on your behalf.
Can we reach it from home or a second location?
Yes. Securely reach your full Crystal system from any device, any location: the front desk, the exam lane, a second office, or home.
What about our other software and devices?
We host Crystal and your cloud environment, and help keep it connected to the scanners, printers, imaging, and other tools you rely on.
What happens if our internet goes down?
Your Crystal system and data live in the cloud, safe and reachable from anywhere with a connection. If your office loses internet, staff can still reach the system from another location while your office link is restored.
Do you replace Crystal’s own support?
No. Crystal still supports their software. We host and manage the environment it runs in, and we’re the people who keep it up, backed up, and reachable. Two teams, both in your corner.
Is my patient data secure and backed up?
Yes. Crystal runs in a secure, HIPAA-compliant environment with managed backups. See our compliance page for the details.
What if I already use Crystal in the cloud?
You can still move to Think Smart. We host Crystal PM with the service level and whole-practice management we’re known for. Talk to us and we’ll tell you honestly whether we’re the right fit for your practice.
How is pricing determined?
Every practice is a little different. Tell us about yours and we’ll put together a quote.
What happens if we decide to leave?
Your data is yours. If you ever decide to move on, we work with you to return your practice data in a usable format and coordinate an orderly transition.
Let’s get Crystal PM hosted and handled.
Keep the software your practice runs on. Let us run everything underneath it.
Crystal Practice Management is a trademark of Abeo Solutions, Inc.